Terms & Conditions

Last updated: July 2026

These Terms & Conditions ("Terms") govern your use of the Myloanbox website, application process and loan services offered by NT Finserv Pvt. Ltd. ("Myloanbox", "we", "us", "our"), a Non-Banking Financial Company registered with the Reserve Bank of India (RBI). By visiting this website or submitting a loan application, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of the website and do not proceed with a loan application.

1. Who We Are

Myloanbox is a brand owned and operated by NT Finserv Pvt. Ltd., an RBI-registered NBFC that lends directly to eligible salaried individuals. Unlike loan marketplaces that merely connect you to third-party lenders, loans offered through Myloanbox are extended, disbursed and serviced by us directly.

2. Eligibility

To apply for a loan through Myloanbox, you must:

• Be at least 21 years of age and a resident Indian citizen
• Be a salaried individual with a verifiable, regular monthly income
• Hold a valid PAN card and an active bank account in your own name
• Provide accurate, complete and truthful information during the application process

Meeting these criteria does not guarantee loan approval. Final approval is subject to our internal credit assessment.

3. Nature of Loans Offered

These are short-tenure, salary-backed personal loans intended to bridge temporary cash-flow needs. The exact interest rate, processing fee, and repayment date applicable to your loan will be disclosed to you in a Key Fact Statement (KFS) before you accept the offer, in line with RBI's digital lending guidelines.

4. Application, KYC & Credit Assessment

By applying, you authorise Myloanbox to:

• Verify your identity through your PAN, and where applicable, Aadhaar-based e-KYC
• Assess your income and repayment capacity using the salary and bank details you provide
• Pull your credit report from one or more credit information companies
• Contact you via call, SMS, WhatsApp or email regarding your application and, if approved, your loan

Submitting an application does not guarantee a loan offer. We reserve the right to decline any application without assigning a reason, in accordance with our internal credit policy.

5. Key Fact Statement & Your Acceptance

Before any loan is disbursed, you will receive a Key Fact Statement setting out the principal, interest rate (APR), processing fee, total repayable amount, due date and any penal charges. A loan is disbursed only after you have reviewed the KFS and given explicit consent (via OTP or digital acceptance) to the loan agreement.

6. Disbursal & Repayment

Approved loan amounts are disbursed directly to the bank account you provide, net of the applicable processing fee. You agree to repay the principal and interest in full by the due date shown in your loan agreement. Delayed repayment may attract penal charges as disclosed in your KFS, and may be reported to credit bureaus, affecting your credit score.

7. Fees & Charges

Myloanbox does not collect any fee, security deposit or "GST advance" from you before a loan is disbursed. The only fee applicable is the processing fee disclosed upfront in your KFS, which is deducted from the disbursed amount — never collected separately in advance. Any communication asking you to pay money before disbursal is fraudulent and should be reported to us immediately.

8. Data Privacy & Consent

You consent to Myloanbox collecting, storing and processing your personal and financial information for the purposes of loan assessment, disbursal, servicing and regulatory compliance. Your data may be shared with credit bureaus, verification partners and regulators as required by law. We do not access your phone contacts, gallery or other personal data without your explicit, purpose-specific consent.

9. Your Responsibilities

You agree not to provide false or misleading information, use the platform for any unlawful purpose, or attempt to gain unauthorised access to our systems. Any violation may result in rejection or termination of your application and appropriate legal action.

10. Limitation of Liability

Myloanbox provides its services on an "as-is" basis and does not guarantee uninterrupted availability of the website or application system. To the extent permitted by law, our liability in connection with these Terms is limited to direct losses directly attributable to our services.

11. Grievance Redressal

If you have a complaint regarding your loan or our services, you may first reach our customer care team. If unresolved, you may escalate to our designated Grievance Officer:

Complaints will be acknowledged and addressed within the timelines prescribed under RBI's regulations for NBFCs.

12. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or regulatory requirements. The revised Terms will be posted on this page, and your continued use of Myloanbox after such changes constitutes acceptance.

14. Contact Us